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Emotional Intelligence

Emotional Intelligence
The Leader’s Workbook and Action Guide

It’s not so long ago the “people skills” were seen as “soft skills” something real leaders didn’t deal with and was to be pushed off on to human resources. Today’s leading organizations understand that those so-called soft skills have a very real impact on the bottom line. In 2016 Gallup research showed that a staggering 87% of employees worldwide are not engaged. Many companies are experiencing a crisis of engagement and aren’t even aware of it and it’s costing them a fortune.
When I started my work consulting leaders on how to discover their Driving Purpose© and build an organization around that purpose, purpose was seen as something that might have been also considered a bit “woo-woo”. Today, however, the most enlightened organizations understand the role and importance of purpose. When an organization knows its Driving Purpose© it provides clear direction for the organization, it understands its values and how to make decisions based on those values. The challenge is that the implementation of purpose in an organization requires an understanding of human dynamics that can only be facilitated through emotionally intelligent leadership.

Of course, even though the numbers are growing, there are still far too few organizations who have engaged firms like mine to help them find and implement their purpose. Moreover, while many leaders were busy at business school studying international economic flow, they likely were never taught that the single biggest decision we will make in our position as a leader — bigger than all of the rest — is whom we choose as the leader/ manager of others. When we as leaders (senior or otherwise) name the right people to manage our people everything goes well. People love their jobs, your talent and your customers are engaged, and life is easier for everyone.

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The Most Critical Thing Leaders and Business Owners Need To Understand Is What Drives Human Behavior.

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